GLP1Rating Patient Review Guidelines
Patient reviews on GLP1Rating are written by people who used a GLP-1 telehealth provider themselves. This page explains who can post, what we publish, what we remove and why, and what happens to your data. The same rules apply to every review and every provider, including providers that pay us a commission.
Who Can Write a Review
- You dealt with the provider yourself, as a patient or while trying to become one.
- You don’t work for the provider or one of its competitors, and nobody at either company asked you to write the review.
- Nobody paid you or gave you anything for it, such as a discount, a gift card or free medication.
- One review per provider. If your experience changes, ask us to delete your old review and write a new one.
What We Publish
We publish every review that follows these rules, good or bad. A 1-star review that criticizes a provider we work with goes up the same way as a 5-star one. We never turn down a review because of its rating, its tone toward a provider, or because it might cost us a commission.
We don’t edit what you write. If a review breaks a rule, we don’t publish it, and you’re welcome to send a new version.
What We Don’t Publish
We reject a review only for one of these reasons:
- It isn’t about the provider’s service.
- It isn’t a first-hand experience.
- It includes someone’s personal information, such as a full name, phone number, address or another person’s health details.
- It’s abusive, hateful, obscene or threatening.
- It’s spam or an ad, or it contains links or promo codes.
- It gives dosing advice or tells readers where to get GLP-1s without a prescription.
- It repeats a review you already posted.
- It was written by staff or a competitor, or someone was paid or rewarded for it.
- It states something as fact that is clearly false or misleading.
- We have to remove it for a legal reason, such as a court order.
How We Check Reviews
After you submit a review, we email you a link. Nothing is published until you click it. Then someone on our team reads the review against these rules, usually within two business days.
The “Email confirmed” label on a review means only that the writer confirmed a working email address. We can’t verify that every writer was a patient, so read reviews as personal accounts, not proof.
How Reviews Appear
- The newest reviews show first. Readers can also sort by most helpful, highest or lowest rating. Commissions have no effect on the order.
- The star average and the review count come only from reviews published on GLP1Rating.
- Scores from Trustpilot, Google, the BBB and other sites appear separately, as each site publishes them, with a link. We never mix them into our patient reviews.
- Our editorial score is separate from patient reviews. See how we score providers.
- Anyone can mark a review as helpful once, or report it with the Report link under the review.
Your Health Information
Reviews often mention medications, side effects or weight, and several US state laws treat that as consumer health data. We only accept a review if you tick a separate box agreeing to it. We show your first name, if you give one, and your state. Your email address stays private, and we never show or sell it.
Details are in our Consumer Health Data Privacy Policy and Privacy Policy.
Delete or Change Your Review
Email support@glp1rating.com from the address you used and tell us which review it is. We delete it, usually within five business days. To change a review, ask us to delete it and then submit a new one.
Side Effects and Medical Questions
Reviews describe one person’s experience and aren’t medical advice. If you had a side effect, talk to your clinician and report it to the FDA’s MedWatch program. For severe symptoms, call 911.
For Providers
Providers can’t pay to remove, hide or reorder reviews, and a commission doesn’t buy a better spot. If you represent a provider and believe a review breaks these guidelines, email support@glp1rating.com with the review and the rule it breaks. We check it against these guidelines and nothing else.
Changes to These Guidelines
When we change these guidelines, we update the date at the top of this page.
Contact Us
Questions about reviews? Email support@glp1rating.com or use our contact page.