TrimRx Review 2026: Prices, BBB Complaints and What to Know Before You Pay

TrimRx Basics:

Who Operates TrimRx

TrimRx is the brand of MetaFit Pharma Solutions LLC, a San Diego company that started in June 2024. The BBB lists Gibran Suffy and Sergio Agguilera as qualifying partners and Jake Miller as a co-founder. TrimRx calls itself a technology and administrative platform: care comes from independent affiliated physician groups, and medication comes from an independent, state-licensed compounding pharmacy. It names neither.

The main program is compounded semaglutide (“GLP-1”) and compounded tirzepatide (“GLP-1 + GIP”) as weekly injections. A provider may instead write a prescription for a brand-name drug such as Ozempic or Zepbound, which you fill and pay for at your own pharmacy. TrimRx says your price stays the same as your dose changes.

Note: Compounded semaglutide and tirzepatide from TrimRx are not FDA-approved finished drug products. They are prepared by licensed compounding pharmacies, which the FDA doesn’t review for safety or effectiveness.

TrimRx Phone, Email and Address

Is TrimRx Legit? Certified, but BBB F

• ✓ LegitScript: certified. LegitScript lists trimrx.com as Certified (checked Nov 5, 2026).
• ! Medical group not named. TrimRx says independent providers licensed in your state review your intake, but it doesn’t name the physician groups.
• ! Pharmacy not named. TrimRx says a state-licensed sterile compounding pharmacy prepares and ships your medication, but it doesn’t say which one.
• ! Compounded drugs are not FDA-approved. The FDA doesn’t review compounded semaglutide or tirzepatide for safety or effectiveness. What that means for you

TrimRx is a real company, LegitScript certifies its website and we found no FDA warning letter to TrimRx or MetaFit Pharma Solutions. The legal question isn’t the problem. How it treats customers is.

The BBB rates TrimRx F, isn’t accrediting it and shows an alert for a pattern of complaints. TrimRx has drawn 2,706 complaints in three years, 2,671 of them in the last twelve months, and didn’t respond to 783 of them. In March 2026 the BBB opened an inquiry into charges made before medical approval, annual charges taken instead of the monthly option, cancellations ignored before shipment and fees that weren’t disclosed. TrimRx replied once, then didn’t answer the BBB’s follow-up questions as of June 17, 2026.

The BBB’s Questions for TrimRx

In its March 2026 Business Practice Inquiry, prompted by complaints and customer reviews, the BBB asked TrimRx to explain:

• how it confirms a virtual consultation happened before it bills and ships medication;
• why choosing monthly installments can lead to the full annual amount being charged upfront;
• how it handles cancellations made within 24 hours and before shipment, and why such orders often move to “shipped” after the request;
• where its Terms disclose cancellation or processing fees, and how customers are told about them before they start;
• how its customer service answers messages, and what it offers people charged the wrong amount, charged without receiving medication or billed after cancelling.

In a separate advertising review, the BBB asked TrimRx to back up claims on its website and Facebook page, including “Results guaranteed”, “Money-Back Guarantee”, “ranked #1”, “Best Overall”, “Treatment Trusted By Thousands”, its countdown timers and its “patients chose this today” counter. TrimRx answered the first request on March 30, 2026, but not the follow-ups. Both are noted on TrimRx’s BBB profile (checked Nov 5, 2026).

TrimRx Cost: Above-Median Prices, Explained

TrimRx’s site shows only starting prices: $179 a month for compounded semaglutide and $279 for compounded tirzepatide. Plan lengths and the price of each plan show up only after you finish the quiz. TrimRx says the price stays the same as your dose goes up, and the consultation and shipping are free. Its partner landing page has shown lower starting prices, $149 and $249, next to a “$140 off” sale banner.

Extras TrimRx Doesn’t Cover

• Brand-name medication, which you pay for at your pharmacy
• Lab work, if your provider asks for it
• Supplements, which are non-refundable once paid

TrimRx Above the Market Median

In our November 2026 GLP-1 Price Index, the median lowest advertised price for compounded semaglutide is $129 a month across 27 providers, and $179 for tirzepatide. TrimRx’s $179 for semaglutide is $50 above that median, and $279 for tirzepatide is $100 above it. TrimRx raised both starting prices by $30 in early November 2026.

TrimRx Auto-Billing and Prepaid Plans

Plans bill automatically to the card you save. You can cancel any time to stop future orders, but an order already sent to the pharmacy still ships and isn’t refunded. For prepaid multi-month plans, you have to ask for a refund of the unused months within 28 days of paying; after that, cancelling stops future shipments but you don’t get money back. Many BBB complaints say customers who picked a monthly option were charged for several months or a year at once, so check the amount before you confirm.

What Happens After the TrimRx Quiz

TrimRx says most patients get their medication 4 to 7 business days after a provider approves the prescription.

TrimRx Red Flags to Weigh

• 1 Check the total at checkout. Make sure you’re charged for the plan you picked, not several months at once.
• 2 Screenshot the plan and price. If a charge is wrong later, that record is your proof with TrimRx or your bank.
• 3 Know the 28-day rule. A refund for unused prepaid months has to be requested within 28 days of payment.
• 4 Note the 14-day rule. If your order hasn’t shipped within 14 days, TrimRx’s policy says you can ask for a refund.
• 5 Compare first. Several LegitScript-certified providers charge less, with better complaint records.

How to Cancel TrimRx and Keep Proof

TrimRx plans renew automatically until you cancel. Orders already sent to the pharmacy still ship, so cancel as early as you can:

1. Cancel in your TrimRx account, or call 888-896-1612 (7 days, 6am–6pm PT) or use live chat.
2. Ask for written confirmation by email and keep it.
3. On a prepaid plan, ask for a refund of the unused months in the same message, within 28 days of your payment.
4. Check your card statement after your next billing date. If you’re charged after cancelling, contact TrimRx, then your bank.

If TrimRx doesn’t respond, you can dispute the charge with your card issuer and file a complaint with the BBB, the California Attorney General or the FTC. Keep screenshots of your plan, your cancellation and every message.

TrimRx’s Compounded GLP-1 Options

TrimRx sells two compounded medications, both as weekly injections at one price at every dose. A provider can also write a prescription for a brand-name drug, but TrimRx doesn’t sell or ship it.

Important: Compounded tirzepatide is not FDA-approved and isn’t the same as brand-name Zepbound. The FDA tightened the rules for compounding it after the tirzepatide shortage ended in late 2024. In April 2026 it also proposed ending large-scale (503B) compounding of semaglutide and tirzepatide; no final rule had been published as of November 2026. Ask your provider which option fits you.

TrimRx’s homepage claims “30% reduction in body fat” and that “98% of users keep the weight off”, without saying where those numbers come from. In March 2026 the BBB asked TrimRx to back up claims like “Real Results” and “Results guaranteed”, and TrimRx hadn’t answered as of June. Read them as marketing, not study results.

If your insurance covers a brand-name GLP-1, a provider that bills insurance is usually the better deal. TrimRx doesn’t take insurance.

TrimRx: Worth It or Not?

TrimRx Reviews: Trustpilot vs BBB

We checked every public review site that lists TrimRx on November 5, 2026. Scores are shown as each site publishes them, with a link. We don’t copy those reviews or mix their scores into the patient reviews on this page.

The two sites tell very different stories. Trustpilot is split between quick, positive notes from new customers, many of them invited, and long one-star reviews. The BBB is almost all complaints, and they repeat the same issues: money taken before approval, wrong amounts, cancellations that didn’t stick and no reply from support.

4,900+ TrimRx Trustpilot Reviews, Put in Context

4,902 reviews, 4,464 of them in the last twelve months. The positive ones are short: easy signup, fast answers at the start, cold-packed delivery and steady weight loss. The one-star reviews describe orders stuck “in medical review” after payment, charges after cancelling, refunds refused once an order was processed and support that’s hard to reach.

Themes in TrimRx Feedback

Beyond the scores, these themes came up most in Trustpilot reviews, BBB reviews and BBB complaints.

What Customers Like About TrimRx

Many Trustpilot reviewers say signup was quick and the medication arrived within days, well packed and cold.

Several reviewers name a nurse practitioner who took time with their history and helped when their weight loss stalled.

What TrimRx Customers Say Went Wrong

Billing comes first. BBB reviewers and complainants describe being charged before a provider approved them, being charged for several months when they picked monthly, and being told their money wouldn’t be refunded after they cancelled before anything shipped.

Support comes second. Reviewers describe orders that sat in medical review for weeks, messages that went unanswered and replies they believe came from AI. Keep records of every request, and remember that your card issuer can step in if TrimRx doesn’t.

Patient reviews of TrimRx

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TrimRx Versus the Field

See how TrimRx compares with five other providers we’ve reviewed on price, brand-name access, insurance, BBB grades and FDA letters in the side-by-side comparison below.

See Where TrimRx Ranks

Bottom Line

TrimRx isn’t a scam: LegitScript certifies it, it ships across all 50 states and many customers get their medication and lose weight. But a BBB F rating, more than 2,600 complaints in a single year and an unanswered BBB inquiry into how it bills people are too much to ignore, and you pay more than the market median for the risk. That’s why it scores 3.0, the lowest of the providers we’ve reviewed.

If you still choose it, screenshot your plan and price, check the amount before you confirm, cancel in writing and know the 28-day refund window for prepaid plans. If you haven’t picked a provider yet, start with the alternatives below.

Review Update History

• Nov 5, 2026: First published. Checked trimrx.com (prices, Terms, Shipping Policy, FAQ), its partner landing page, Trustpilot (4,902 reviews), the BBB (F, 2,706 complaints, inquiry and advertising review) and LegitScript.
• Nov 4, 2026: TrimRx raised its starting prices from $149 to $179 (semaglutide) and from $249 to $279 (tirzepatide), recorded in our Price Index.
• Oct 2026: Listed on our comparison page.

All corrections and updates →