Found Review 2026: Insurance, Medicare and GLP-1s From $99 a Month

Found Fast Facts:

What Found Is and Who Runs It

Found is run by Found Health, Inc. It started in 2018, and its CEO is Luca Ranaldi. Its Terms give an address in Miami, Florida, while the BBB lists one in San Francisco. Rekha Kumar, MD, an obesity medicine doctor, is its senior medical advisor, and the care itself comes from partner medical groups such as SteadyMD and Cloud Health Medical Group.

Found treats weight as a long-term medical condition. Depending on your insurance and health, a clinician may prescribe brand-name Wegovy, Zepbound, Ozempic, Mounjaro or the new Foundayo pill, compounded semaglutide or tirzepatide, or a non-GLP-1 medication such as metformin. You track habits in the Found app, message your care team and can join a member community.

Note: Compounded semaglutide and tirzepatide from Found are not FDA-approved finished drug products. They are prepared by licensed compounding pharmacies, which the FDA doesn’t review for safety or effectiveness.

How to Contact Found

Is Found Legit? The Safety Checks

• ✓ LegitScript: certified. LegitScript lists joinfound.com as Certified (checked Oct 22, 2026).
• ✓ Licensed clinicians. Clinicians from Found’s partner medical groups are licensed in the state where you are when you’re seen.
• ! Pharmacy not named. Found says its compounded GLP-1s come from licensed 503A compounding pharmacies, but it doesn’t say which one fills your order.
• ! Compounded drugs are not FDA-approved. The FDA doesn’t review compounded semaglutide or tirzepatide for safety or effectiveness. What that means for you

We found no FDA warning letter to Found Health in the FDA’s database, and no lawsuits or state actions against it. Brand-name drugs it prescribes, such as Wegovy, Zepbound and Foundayo, are FDA-approved; its compounded semaglutide and tirzepatide are not.

The BBB rates Found A+, but it isn’t BBB accredited, and the complaint count is high: 77 in three years, 48 of them in the last twelve months. BBB customer reviews average 2.64 from 39. Reviewers describe charges after they cancelled, a cancellation fee, slow first shipments and so many emails that renewal dates are easy to miss.

Found Cost: Membership, Meds and Insurance

Found publishes every plan price in its offer terms. Compounded plans are all-in: clinical care, medication and membership for one price at every dose, billed every 28 days. The longer the plan, the lower the monthly price, and the lowest prices are for 12-month plans paid upfront. If you use insurance, Found’s fee drops and your visits are billed to your plan, usually at a copay of about $30 each. Brand-name drugs are billed separately, through your insurance or at the pharmacy.

What Found’s Membership Leaves Out

• Lab work, which your clinician may order
• Brand-name medication on the brand-name plan
• Insurance visit copays, usually about $30 each

Found’s Price Next to Other Providers

Among the providers on our comparison page that publish a regular monthly price, the typical price for compounded semaglutide is about $149 a month. Found’s $169 cash price on a 12-month plan is a little above that, and $289 month to month is well above it. With insurance, $99 a month is one of the lowest, and Found is one of the few providers that helps with brand-name coverage and Medicare.

Found Plan Terms and Renewals

Found bills every 28 days, so a year has 13 charges. Plans renew automatically, and Found recommends cancelling or pausing at least 48 hours before the renewal date. Renewal payments aren’t refunded. The membership fee is refunded only if you cancel within 3 days of buying or before your first medical visit, or if you don’t qualify for any treatment.

Getting Started With Found

Found says most members can start treatment within a week. Insurance plans need video visits; cash plans are mostly by text.

Check These Before Joining Found

• 1 Run the insurance check first. It decides whether you pay $99 or $169 a month for compounded semaglutide.
• 2 Ask about labs. They aren’t included in the plan price, and Found doesn’t list what they cost.
• 3 Think before you prepay. The lowest prices need a 12-month plan paid upfront.
• 4 Put the renewal date in your calendar. Found bills every 28 days, and renewals aren’t refunded.
• 5 On Medicare? Ask your care team about the GLP-1 Bridge; Found’s offer terms exclude government plans from its insurance prices.

Quitting Found Without Surprise Charges

Found plans renew automatically. Cancel or pause at least 48 hours before your renewal date to avoid the next charge:

1. Open the Found app and tap Cancel Membership, or email support@joinfound.com.
2. Do it at least 48 hours before your next renewal date. Found says cancellations take effect within 24 hours.
3. If you signed up in the last 3 days and haven’t had your first visit, ask for a refund of the membership fee.
4. Keep the confirmation and check your card statement after the renewal date.

Once you cancel, you lose access to your providers and prescriptions. Medication and lab kits that have shipped, copays and renewal payments aren’t refunded, and approved refunds can take up to 30 days.

Found’s Menu: Compounded, Brand-Name and Foundayo

Found offers compounded semaglutide and tirzepatide injections at one all-in price, brand-name Wegovy, Zepbound, Ozempic and Mounjaro, and Foundayo, Lilly’s daily GLP-1 pill. Non-GLP-1 options such as metformin cost less.

Important: Compounded tirzepatide is not FDA-approved and isn’t the same as brand-name Zepbound. The FDA tightened the rules for compounding it after the tirzepatide shortage ended in late 2024. In April 2026 it also proposed ending large-scale (503B) compounding of semaglutide and tirzepatide; no final rule had been published as of October 2026. Ask your provider which option fits you.

Found says its users lost 12% of their body weight on average in a year, based on 1,773 users. It doesn’t say how that study was run, so read it as a rough signal rather than a trial result.

If your insurance covers a brand-name GLP-1, that’s usually the better deal at Found: you pay the brand-name plan plus your pharmacy copay, instead of the compounded price.

Found: Strengths and Drawbacks

Found Reviews From Patients on Five Sites

We checked every public review site that lists Found on October 22, 2026. Scores are shown as each site publishes them, with a link. We don’t copy those reviews or mix their scores into the patient reviews on this page.

Ratings depend on where you look. App users and Trustpilot reviewers mostly praise their clinicians, the coaching and steady weight loss. BBB reviews and complaints tell a different story: charges after cancelling, slow first shipments and a flood of emails that hides renewal dates.

770+ Trustpilot Reviews of Found, Summed Up

771 reviews, 137 of them in the last twelve months, and most are positive. About one in six is a one-star review. Those center on accounts that were locked or hard to reach, charges without the expected medication, unclear refill timing and slow refunds.

Patterns in Found Feedback

Beyond the scores, these themes came up most in Trustpilot reviews, app store reviews and BBB reviews.

What Found Members Like

Reviewers often name a clinician who took time with their history and helped them find a medication that worked.

App Store reviewers like tracking habits and messaging their care team in one place.

Found Members’ Top Complaints

Billing comes first. BBB reviewers describe being charged after cancelling, a cancellation fee a few days after signing up and a membership that didn’t include the brand-name drug they expected.

Support and delivery come second. A Google Play reviewer says the app stopped loading for months while charges continued, and others describe first shipments that took weeks. Found has no phone line, so keep a written record of every request.

Patient reviews of Found

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Found Against Its Rivals

See how Found compares with five other providers we’ve reviewed on price, brand-name access, insurance, BBB grades and FDA letters in the side-by-side comparison below.

Line Found Up Against Others

Bottom Line

Found is the strongest choice we’ve reviewed for people who want to use insurance or Medicare, or who want a brand-name drug such as Foundayo, Wegovy or Zepbound. Its compounded plans are all-in at one price for every dose, and LegitScript certifies it. It scores 4.2 rather than higher because the lowest prices need a 12-month plan paid upfront, its compounding pharmacy isn’t named and BBB complaints have climbed this year.

If you choose it, run the insurance check first, ask what labs will cost, and note your renewal date. If you only want the cheapest compounded semaglutide month to month, compare the alternatives below first.

Review Update History

• Oct 22, 2026: Rebuilt the review. Under our new five-criteria scoring method, the score moved from 3.8 to 4.2. Rechecked plan prices, the Medicare GLP-1 Bridge, Foundayo, the Terms, Trustpilot (771), the App Store, Google Play and the BBB (77 complaints, A+).
• Sep 25, 2026: Checked insurance and cash prices and the Medicare GLP-1 Bridge.
• May 2026: First published.

All corrections and updates →